Privacy Policy

HSM App is part of Health & Safety Mentor, a UK-based team with years of hands-on experience supporting retail businesses.

A partner, not just a platform

This Privacy Policy explains how Health & Safety Mentor collects, uses and protects your personal information when you visit our website at:

https://hsmapp.com

This policy applies to the Website only. 


1. Who We Are

Health & Safety Mentor
130 Old Street
London
EC1V 9BD

Cardiff Office:
Sovereign House
Sterling Drive
Llantrisant
CF72 8YX

Telephone: 08444 933 062
Cardiff: 029 2144 4904
Email: info@healthandsafetymentor.com

For the purposes of UK data protection law, we are the data controller for personal data collected through this Website.

If you require our registered company name and number for formal documentation, please contact us directly.


2. What Information We Collect

Information You Provide Directly

When you submit a contact form or enquiry, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company name

  • Job title

  • Any information you include in your message

Information Collected Automatically

When you browse the Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited

  • Time and date of visit

  • Referring website

This information is collected via cookies and analytics tools.


3. How We Use Your Information

We use personal data collected through this Website to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Arrange demonstrations or consultations

  • Improve Website functionality and user experience

  • Maintain Website security

  • Comply with legal obligations

We do not sell or rent personal data.


4. Lawful Basis for Processing

Under UK GDPR, we rely on:

Legitimate interests
To respond to business enquiries and improve our Website.

Consent
Where you opt in to receive marketing communications.

Legal obligation
Where processing is required by law.


5. Marketing Communications

If you request information or opt in to receive updates, we may contact you by email or telephone.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us at info@healthandsafetymentor.com.


6. Cookies

The Website uses cookies to:

  • Enable core functionality

  • Analyse traffic and usage patterns

  • Improve performance

You can control or disable cookies through your browser settings.

If a cookie banner is in place, you may manage your preferences there.


7. Analytics

We may use analytics tools such as Google Analytics (GA4) or similar services to understand how visitors use our Website.

These tools may collect pseudonymised data such as:

  • Pages viewed

  • Session duration

  • Device type

  • Approximate geographic location

IP anonymisation is enabled where available.


8. Data Storage and Security

We store personal data securely using:

  • Secure hosting infrastructure

  • Encrypted data transmission (HTTPS)

  • Access controls and authentication measures

We retain enquiry data only for as long as necessary to manage communications or comply with legal requirements.


9. Sharing Your Information

We may share data with trusted third-party service providers, including:

  • Website hosting providers

  • Email and communications providers

  • Analytics providers

All third parties are required to process personal data securely and in compliance with UK data protection law.

We do not sell personal data to third parties.


10. International Transfers

If any service providers are located outside the UK, appropriate safeguards will be in place, such as:

  • UK International Data Transfer Agreement (IDTA)

  • Standard Contractual Clauses


11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing

  • Request restriction of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

To exercise your rights, contact:
info@healthandsafetymentor.com


12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated revision date.



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